Privacy Policy

1. Introduction

Glass Loft ("we," "us," or "our") is a sole proprietorship based in Danvers, Massachusetts, providing software consulting services to small businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

We practice transparency — every data flow is documented and every integration is clear.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly when you:

• • Fill out a contact form or request a consultation
• • Email us directly
• • Engage our services as a client

2.2 Automatically Collected Information

• • Page views, referrers, and custom analytics events
• • General location, browser, operating system, and device information
• • Technical request information processed by our hosting and analytics providers

We use Vercel Web Analytics to understand site usage. Vercel states that its Web Analytics stores anonymized data, does not use third-party cookies, and does not tie analytics events to individual visitors, customers, or IP addresses by default.

3. Client Data

• You own your data. We never claim ownership of your business data.
• Limited access. We only access data necessary to deliver the services you've engaged us for.
• No data selling. We will never sell your data to third parties.

4. Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts. By using our website or services, you consent to the jurisdiction of the courts of Essex County, Massachusetts for any disputes relating to this policy.

5. Contact Us